Terms and Conditions

By using CSGOCue.com, you acknowledge and accept these Terms and Conditions in full and without reservation. You are agreeing to our Terms and Conditions and you are responsible for compliance with any applicable laws. These Terms and Conditions govern your use of this website.

You must be at least 18 years of age to play on CSGOCue.com.

Maximum Bets

Maximum bets are adjusted manually to maintain site solvency. The maximum bet is currently 10,000 balls. Expect the maximum bet to be readjusted regularly.

Item Pricing

CSGOCue.com reserves the right to reject or discount certain items based on price, volatility, or popularity. Item prices are subject to change without warning, at the sole discretion of CSGOCue.com. CSGOCue.com does not recognize the quality, stickers, or name tags of any items.

The following items are automatically rejected by our system:

Using CSGOCue.com as a trading platform is strictly prohibited. Users found doing this will be blocked from withdrawing and may have other restrictions put in place. Trading is defined as using our service to deposit items with the intention of withdrawing other items for a profit without a proportionate amount of play. It is at CSGOCue.com’s sole discretion to determine if any trading abuse has taken place and CSGOCue.com reserves the right to restrict your account at any time.

CSGOCue.com Promotions

New users have the opportunity to earn a total of 25 balls via the use of an affiliate link. Abusing this system by signing in with multiple accounts is strictly prohibited. If you are found to be doing this, your balls will be confiscated, and you will be banned from using the site.

Code of Conduct

Players are asked to remain respectful at all times. Excessive spam, harassment, staff impersonation, solicitation, and defamation are strictly forbidden. Website advertisement, particularly of competing services, is not allowed. If you are caught abusing a bug, all your pool balls will be confiscated. Failure to not comply with any of the above Code of Conduct will result in a temporary or permanent ban from using CSGOCue.com.

Explicit Chatting Rules

In the chat it is forbidden:

Offenders will be banned on all chat channels from 48 hours to a permanent block.

Chat Moderating is provided manually and automatically.

You may appeal your ban by e-mailing [email protected]

Moderators reserve the right to delete messages or ban the chat participant without explanation.

Limited Liability

CSGOCue.com is not responsible for trade/account bans that may occur as a result of accepting items from our bots. CSGOCue.com does not refund any items lost on the site. By agreeing to the Terms and Conditions, you agree to play on CSGOCue.com at your own risk.

Privacy Policy

Steam profiles are used for identification purposes across the site. By using our service, you acknowledge that your Steam profile, persona name, and avatar may be shared with other CSGOCue.com users.

CSGOCue.com will never ask for, collect, or share the personal information of any of our users.

CSGOCue.com is not affiliated with Valve Corporation or Steam.